(Effective February 2025)
1 Introduction
1.1 These Gulf Oil Online Terms and Conditions, including the Gulf Pay Terms of Service, Gulf Oil Privacy Policy any other terms incorporated herein by reference (collectively, “Gulf Terms”) constitute an agreement between you and Gulf Oil, LLC (together with its affiliates and subsidiaries, collectively, “Gulf Oil”, “we”, “our” or “us”) relating to your participation in and use of the Gulf Pay mobile applicable (“Gulf Pay”) and access to gulfoil.com (the “Website”).
1.2 IMPORTANT! Please read these Gulf Terms carefully because they affect your legal rights.
1.3 Gulf Pay is a mobile application (referred to herein as “Gulf Pay” or the “App”) program owned by Gulf Oil which lets registered users pay for fuel through the app and earn rewards, including discounts on Gulf fuel, and receive other promotional offers by making qualifying purchases at participating Gulf Oil branded locations within the U.S. that participate in Gulf Pay. Gulf Oil branded locations are owned and operated by independent wholesalers or retailers and may opt not to participate in Gulf Pay.
1.4 By accessing the Website or participating in Gulf Pay on any mobile device, computer, mobile phone, tablet, console or other device, you confirm that you have read and agree to be bound by these Gulf Terms.
1.5 For the purposes of these Terms and Conditions, any reference to “you” or “your” is a reference to the user of Gulf Pay or the Website.
2 Restriction and Access
2.1 To be eligible to enroll in Gulf Pay, you must be at least eighteen (18) years of age and have a residence in the United States. If you are under the age 18, you may only use Gulf Pay under the supervision of a parent or legal guardian who agrees to be bound by these Gulf Terms. By using Gulf Pay, you are representing that you are at least 18 years old.
2.2 To fully register for Gulf Pay you must (i) first download the Gulf Pay app on a mobile device or visit www.gulfpay.app on a web browser; and (ii) provide your first and last name, a valid email address, and a valid phone number; and (iii) agree to “opt-in” to receiving text messaging (you can later choose to opt-out of text messaging by changing your settings in the Gulf Pay app or by texting “STOP” in reply).
2.3 When you register through Gulf Pay, you may also provide a valid credit card in the app, however, you are not required to do so to register and enroll in Gulf Pay.
2.4 By enrolling and registering in Gulf Pay, you represent that all information you provide during registration and throughout your participation in Gulf Pay are true and accurate, and you agree to update such information, as necessary to maintain its truth and accuracy.
2.5 We reserve the right to approve, deny, or revoke participation in Gulf Pay to any individual for any reason whatsoever on an immediate basis and without prior notice. For example, if we determine that you have registered more than one (1) Gulf Pay account to your name/business, we reserve the right to terminate these accounts without notice.
2.6 Accessing Gulf Pay or the Website may require internet access. Your carrier’s mobile and data rates apply.
2.7 Users may not: (a) remove any copyright, trade mark, or other intellectual property notices contained in the material on the Gulf Pay App or the Website; (b) use the Website or the Gulf Pay App (or any part of it) in any unlawful manner, for any unlawful propose or in any manner inconsistent with the Gulf Terms; (c) use the Gulf Pay App or Website in a way that could damage, disable, overburden, impair or compromise Gulf Oil’s systems or security, or interfere with other users; (d) collect or harvest any information or data from the Gulf Pay App or Website; (e) circumvent or modify any security technology or software, without the prior express written consent from Gulf Oil.
2.8 Gulf Oil may change these eligibility requirements at any time, with or without notice, and reserves the right to refuse enrollment to any user for any reason, in its sole discretion.
3 Intellectual Property Rights
3.1 Gulf Pay and the Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Gulf Oil, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
3.2 Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable license to download and install a copy of the Gulf Pay app on a mobile device that you own or control and to run such copy of the App solely for your own personal use. We also grant you the ability to: (i) temporarily store copies of Gulf Oil intellectual property in RAM incidental to your accessing and viewing those materials; and (ii) temporarily store files that are automatically cached by your Web browser for display enhancement purposes.
3.3 You may not:
A. License, sublicense, sell, resell, transfer, assign, distribute, or otherwise commercially exploit or make available to any third party the Gulf Pay app or Website in any way;
B. Modify or make derivative works based up the Gulf Pay app or Website;
C. Reverse engineer or access the Gulf Pay app or Website in order to design or build a competitive product or service; or copy any ideas, features, functions or graphics of the Gulf Pay app or Website;
D. Use an automated program or script, including but not limited to, web crawlers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Gulf Pay app or website and the services they provide.
3.4 All trademarks, logos, service marks, and trade names displayed in the Gulf Pay app and Website are the property of Gulf Oil or its licensors. Unauthorized use, reproduction, or modification of these trademarks is strictly prohibited. Nothing in these Terms grants users any rights to use our trademarks without prior express written consent.
3.5 Any information, communications, or material of any type or nature that you submit to Gulf Oil by e-mail, posting, messaging, uploading, downloading, or otherwise (collectively, a “Submission”) via a medium, such as social media platforms, which is viewable by individuals or entities other than Gulf Oil or any services providers or partners is done at your own risk. We cannot protect any copyrighted or trademarked material contained in a Submission.
4 Gulf Pay for Purchases
4.1 Users of the Gulf Pay app can use its functionality to make payments for fuel and other goods from their mobile device at participating Gulf Oil service stations.
4.2 Within Gulf Pay, you may input information for one or more of your credit cards or other third-party payment method into the Gulf Pay Mobile Wallet (referred to herein as “Mobile Wallet”). A single valid payment card can be added to multiple Gulf Pay Mobile Wallets. Upon linking cards in your Mobile Wallet for payment, you authorize that all transactions made using the Gulf Pay App at participating Gulf Oil branded locations will be charged to your designated credit card or method of payment, as applicable.
4.3 Gulf Pay may not accept all credit cards. In addition, Gulf Oil reserves the right to change, from time to time, the credit cards which may be accepted through the Gulf Pay Mobile Wallet. Gulf Oil further reserves the right to disable any credit cards already linked to your account at any time and for any reason.
4.4 Any use of credit cards through Gulf Pay in your Mobile Wallet may be subject to the terms and conditions and/or the privacy policy of Gulf’s third-party designated mobile payment processor (e.g., Fiserv). When you provide a payment credential through Gulf Pay, you authorize the collection and storage of that payment credential, along with other related transaction information. When you fund a transaction, you authorize us (and our designated payment processor) to charge the full amount to the payment credential you designate for the transaction.
5 Gulf Pay Discounts and Current Offers
5.1 All discounts will be automatically applied to the entirety of the eligible fuel purchase at participating Gulf Oil branded locations, provided the user makes such eligible fuel purchase through a valid credit card provided and stored in the Gulf Pay Mobile Wallet. Gulf Oil reserves the right, at any time, to change, remove, or alter any discounts at its sole discretion.
5.2 Gulf Pay Introductory Offer: From time to time, Gulf Oil may offer an introductory promotional discount to new members of Gulf Pay upon registration and who use Gulf Pay to purchase fuel at participating Gulf Oil branded locations. Such offers may be subject to additional terms and conditions which shall be included in messaging to you regarding such offers.
5.3 Gulf Oil and other third parties may provide you with additional ways to receive additional discounts through offers, promotions, and other programs. Such offers, promotions and programs may be subject to additional terms and conditions which shall be included in messaging to you regarding such offers, promotions and/or programs.
5.4 You will not receive discounts for: any purchases excluded by law; the value of any discounts or coupons outside of Gulf Pay; purchases that a particular Gulf Oil branded location rule ineligible for Gulf Pay; or taxes on purchases.
If you have a dispute regarding any eligible fuel purchase or discounts, you must notify the Gulf Pay Customer Service team at gulfpay@gulfoil.com within thirty (30) days of the date the eligible fuel purchase was made or it will be deemed correct. You may be required to submit documentation to support your claim.
6 Additional Obligations
Gulf Oil is not responsible for any tax liability related to Gulf Pay. Any disputes concerning Gulf Pay will not affect your payment obligations for your fuel purchases. We are not responsible for any disputes among you or any authorized users relating to Gulf Pay.
7 Sweepstakes, Promotions, Contests, And Surveys
7.1 Gulf Oil or its partners may offer you an opportunity to participate in certain online polls, surveys, contest, sweepstakes, and other promotions that may be offered in relation to Gulf Oil, the Gulf Pay App, or the Website. Participation, and the information you provide, is strictly voluntary and is subject to our Privacy Policy.
8 Right to Change/Modify/Cancel Gulf Terms
8.1 Gulf Oil may cancel, modify, restrict, waive, or terminate any Gulf Terms, including but not limited to the rules for earning and redeeming discounts and the expiration policy for discounts, at any time, with or without prior notice, even though these changes may affect your ability to use any discounts you have already earned.
8.2 Your continued participation in Gulf Pay constitutes your acceptance of any changes to the terms and conditions of Gulf Pay. You are responsible for remaining knowledgeable of any changes that Gulf Oil makes to Gulf Pay and the Gulf Terms.
8.3 The most current version of these Gulf Terms will be available on the website www.gulfoil.com/gulfpay and will supersede all previous versions of these Gulf Terms.
9 Changes To Gulf Pay or Termination
9.1 Gulf Oil may change the format, functionality or content of Gulf Pay at any time, for any reason and without providing advance notice to user.
9.2 Users of the Gulf Pay App may be required to update the application on their device from time to time in order to use the most updated version.
9.3 Your access to Gulf Pay will continue until such time as Gulf Oil decides to terminate Gulf Pay. Gulf Oil may terminate Gulf Pay at any time in its sole discretion.
9.4 Gulf Oil will provide notice of termination via the email address you supplied at the time of registration. Upon termination, your ability to earn additional discounts terminates immediately, and you will have to use any available discounts prior to the date of termination. After that date, any remaining discounts will be forfeited without compensation to you and without liability to Gulf Oil.
10 Disclaimer and Liability
10.1 To the fullest extent permitted by law, the functionality provided by Gulf Pay and the Website is on an “As Is” basis and Gulf Oil disclaims all guarantees, representations and warranties, express or implied regarding the operation or use of Gulf Pay, including but not limited to implied warranties of merchantability, satisfactory quality and fitness for a particular purpose. Gulf Oil does not and cannot warrant that all Gulf Oil branded locations will have the required connectivity to process all Gulf Pay discounts.
10.2 You understand and agree that use of Gulf Pay and the Website is at your own risk and that you are solely responsible for your use and any damage related to or caused by accessing, downloading or using Gulf Pay. You also expressly acknowledge and agree that you are not entitled to rely upon, and have not relied upon, any representation or warranty by Gulf Oil that is not expressly stated in these Gulf Pay Terms.
11 Program Void
Gulf Pay and discounts are void where prohibited by federal, state or local law or regulations. These Gulf Terms set forth all the terms of Gulf Pay. Gulf Oil has no other obligation with respect to Gulf Pay beyond those described in these Gulf Terms.
12 Account Information
To review available discounts and expiration status, please log in to your account on Gulf Pay or at www.gulfpay.app to view your personal account information.
13 Indemnification
You agree to indemnity, defend, and hold harmless Gulf Oil, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against all claims, losses, liability, expenses, damages, and costs, including without limitation, legal costs arising from or relating to your use of the Gulf Pay app or the Website on any Device or any violation of these Terms and Conditions, any law or the rights of any third party.
14 Disputes and Jurisdiction
These Terms and Conditions are governed by the laws of the Commonwealth of Massachusetts and in the event of any dispute arising in relation to these Terms and Conditions or any dispute arising in relation to the Gulf Pay App, the state and federal courts in Massachusetts will have jurisdiction. YOU HEREBY EXPRESSLY WAIVE YOUR RIGHT TO A TRIAL BY JURY. IN ADDITION, BY YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS, THE USER AGREES THAT ANY CLAIMS OR DISPUTES SHALL BE BROUGHT ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS.
15 Data Collection and Privacy Policy
Any information or data you submit to us, whether through the App, Website, or other medium, shall be subject to our Privacy Policy.
16 Severability
If any provision in these Gulf Oil Terms is considered invalid under the rule of law, it shall be regarded as stricken while the remainder these Gulf Terms shall continue to be in full force and effect.
17 Contact Information
If there are any concerns, questions, or other inquiries, please reach out to us as gulfpay@gulfoil.com.
When you opt-in to the service, we will send you an SMS message to confirm your signup.
You can cancel the SMS service at any time. Just text "STOP" to 1-855-950-4853. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If at any time you forget what keywords are supported, just text "HELP" to 1-855-950-4853. After you send the SMS message "HELP" to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
We are able to deliver messages to the following mobile phone carriers:
Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile.
Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless),Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless(Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).
***Carriers are not liable for delayed or undelivered messages***
As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages weekly unless communication needs require more frequent messages in which case you may receive messages every other day (maximum). If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
For all questions about the services provided, you can send an email to gulfpay@gulfoil.com.